Forum Discussion

graham1705's avatar
graham1705
On our wavelength
2 years ago

power level

hi keep getting cut off my downstream power levels look a little high some said 0 be best 

hub 5 in modem mode 1gb with 3x tv boxes

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
13310000009.139QAM 25625
2139000000939QAM 2561
31470000008.839QAM 2562
41550000008.739QAM 2563
51630000008.739QAM 2564
61710000008.539QAM 2565
71790000008.239QAM 2566
81870000008.139QAM 2567
91950000008.239QAM 2568
102030000008.339QAM 2569
112110000008.439QAM 25610
122190000008.339QAM 25611
132270000008.339QAM 25612
14235000000839QAM 25613
15243000000839QAM 25614
162510000007.839QAM 25615
172590000007.639QAM 25616
182670000007.539QAM 25617
192750000007.339QAM 25618
202830000007.439QAM 25619
212910000007.239QAM 25620
222990000007.339QAM 25621
233070000007.939QAM 25622
243150000008.339QAM 25623
253230000008.939QAM 25624
263390000009.539QAM 25626
273470000009.739QAM 25627
283550000009.739QAM 25628
293630000001039QAM 25629
3037100000010.139QAM 25630
3137900000010.240QAM 25631

3.0 Downstream channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked391857567534
2Locked394060978942
3Locked3968945013127
4Locked3957299312961
5Locked3967024715338
6Locked3946299512219
7Locked398165011337
8Locked397075610254
9Locked39591859701
10Locked39543019261
11Locked3990098709
12Locked39486838382
13Locked39111078942
14Locked3988057622
15Locked3960747524
16Locked3961558287
17Locked39382966693
18Locked39773309225
19Locked3958317825
20Locked3955235791
21Locked3930478732
22Locked3919422525
23Locked39306796838
24Locked39126727719
25Locked3950055588
26Locked3951335608
27Locked3974515428
28Locked39104505164
29Locked3959924945
30Locked3944544781
31Locked4045314510

3.1 Downstream channels

Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
159944K1840QAM 40961108

3.1 Downstream channels

Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
159Locked418.111701666872475

 

 

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
049600000445120QAM 641
143100000445120QAM 642
236600000445120QAM 643
330100000445120QAM 644
42360000043.85120QAM 645

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
0ATDMA029250
1ATDMA029290
2ATDMA029160
3ATDMA029180
4ATDMA029340

3.1 Upstream channels

Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
61037.52KQAM 256

3.1 Upstream channels

Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
6OFDMA2007400000060

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  • graham1705's avatar
    graham1705
    On our wavelength
    2 years ago

    18feb 

    band/monitoring/quality/share/3473431eed5c056c591bf637f3b0e92a76518d92"><img alt="My Broadband Ping - 1gb" src="ht
  • graham1705's avatar
    graham1705
    On our wavelength
    2 years ago

    own router asus gaming ax6000

    wireless speeds good and wired speeds good

     

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      2 years ago

      I am sorry to hear this graham1705, is this only happening when you game?

      What happens if you remove the asus gaming ax6000 do you see any difference or does it go worst? 

      What gaming are you doing, is it PC / console? 

       

  • graham1705's avatar
    graham1705
    On our wavelength
    2 years ago

    hi got a new problem geting a lot of of t3 timeout and t2 errors and loads off downstream erros

  • graham1705's avatar
    graham1705
    On our wavelength
    2 years ago

    3.0 Downstream channels

    Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
    13310000007.839QAM 25625
    2139000000839QAM 2561
    31470000007.839QAM 2562
    41550000007.739QAM 2563
    51630000007.739QAM 2564
    61710000007.439QAM 2565
    71790000007.239QAM 2566
    8187000000739QAM 2567
    91950000007.239QAM 2568
    102030000007.239QAM 2569
    112110000007.339QAM 25610
    122190000007.339QAM 25611
    132270000007.239QAM 25612
    142350000006.939QAM 25613
    152430000006.939QAM 25614
    162510000006.639QAM 25615
    172590000006.439QAM 25616
    182670000006.339QAM 25617
    19275000000639QAM 25618
    202830000006.139QAM 25619
    212910000005.939QAM 25620
    22299000000639QAM 25621
    233070000006.739QAM 25622
    24315000000739QAM 25623
    253230000007.639QAM 25624
    263390000008.139QAM 25626
    273470000008.439QAM 25627
    283550000008.439QAM 25628
    293630000008.839QAM 25629
    303710000008.939QAM 25630
    313790000008.939QAM 25631
    323870000009.140QAM 25632

    3.0 Downstream channels

    Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
    1Locked39954191934
    2Locked39247745476
    3Locked3914272643113
    4Locked3969247948264
    5Locked393242766609
    6Locked3934495232481
    7Locked3930495210585
    8Locked391835558382
    9Locked392391716982
    10Locked39360849592
    11Locked39309122877
    12Locked39892417066
    13Locked39331576076
    14Locked39292523186
    15Locked39258583042
    16Locked39237583205
    17Locked39479217074
    18Locked39203865397
    19Locked39176574755
    20Locked3984804688
    21Locked3966212722
    22Locked39181606410
    23Locked39266432978
    24Locked3995766468
    25Locked39269185577
    26Locked39269643208
    27Locked3952392704
    28Locked39255565011
    29Locked3978335875
    30Locked39208463928
    31Locked39136083432
    32Locked40119865692

    3.1 Downstream channels

    Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
    159944K1840QAM 40961108

    3.1 Downstream channels

    Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
    159Locked416.719409855287838
  • graham1705's avatar
    graham1705
    On our wavelength
    2 years ago

    3.0 Upstream channels

    Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
    049600000465120QAM 641
    143100000465120QAM 642
    236600000465120QAM 643
    330100000465120QAM 644
    42360000045.55120QAM 645

    3.0 Upstream channels

    Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
    0ATDMA08180
    1ATDMA08161
    2ATDMA08141
    3ATDMA08161
    4ATDMA08141

    3.1 Upstream channels

    Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
    61039.72KQAM 256

    3.1 Upstream channels

    Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
    6OFDMA2007400000000
  • graham1705's avatar
    graham1705
    On our wavelength
    2 years ago

    Network Log

    Time Priority Description
    27-02-2024 11:28:43noticeGUI Login Status - Login Success from LAN interface
    27-02-2024 11:02:09noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 11:02:09warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 10:11:31noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 10:11:31warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 09:04:11warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 09:04:11noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 09:02:05criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 09:01:10critical16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 09:01:10criticalUnicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 09:01:10criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 09:00:54noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 09:00:54warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:58:49criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:58:28noticeREGISTRATION COMPLETE - Waiting for Operational status
    27-02-2024 08:58:21warningREG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:58:21warningRNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:58:21warningDynamic Range Window violation
    27-02-2024 08:58:15noticeDS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:58:14noticeTLV-11 - unrecognized OID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:58:12warningDHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:58:10noticeHonoring MDD; IP provisioning mode = IPv4
    27-02-2024 08:58:01criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:57:56criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:57:48criticalDHCP FAILED - Request sent, No response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:57:17criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:57:16criticalDHCP FAILED - Request sent, No response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:57:09criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:57:00criticalDHCP FAILED - Request sent, No response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:56:50noticeHonoring MDD; IP provisioning mode = IPv4
    27-02-2024 08:56:38warningToD request sent - No Response received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:56:35warningMDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    27-02-2024 08:56:34warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;
    26-02-2024 21:29:24noticeGUI Login Status - Login Success from LAN interface
    26-02-2024 18:47:48noticeGUI Login Status - Login Success from LAN interface
    26-02-2024 10:53:45noticeGUI Login Status - Login Success from LAN interface
    25-02-2024 19:21:51noticeGUI Login Status - Login Success from LAN interface
    25-02-2024 17:26:05noticeGUI Login Status - Login Success from LAN interface
    25-02-2024 12:46:33noticeGUI Login Status - Login Success from LAN interfa
    • Alex_RM's avatar
      Alex_RM
      Icon for Forum Team rankForum Team
      2 years ago

      Hi graham1705,

      Thanks for posting and sorry to hear you're having some connection issues.

      I've had a look at things from our side, and can see you're affected by an area SNR issue. Engineers are on site working to fix this but you may experience an intermittent service in the meantime.

      the current estimated fix time is set to 04 MAR 2024 15:35.

      Alex_Rm

      • graham1705's avatar
        graham1705
        On our wavelength
        2 years ago

        thanks could you keep me updated with info please as on service page it says its all good

  • legacy1's avatar
    legacy1
    Alessandro Volta
    2 years ago

    Their are T# Timeouts no matter in modem mode or router mode its going to be a problem.