Forum Discussion

KelseaJ's avatar
KelseaJ
Joining in
2 years ago

My wifi speeds are not what i paid for

My wifi speeds currently:

What I'm supposed to get:

21 Replies

    • KelseaJ's avatar
      KelseaJ
      Joining in

      This is the speeds im getting on my computer

  • legacy1's avatar
    legacy1
    Alessandro Volta

    You have a cable from outside to inside did you really think wifi would give you the speed that a cable to the hub would do?

    also get a better cable

    https://www.amazon.co.uk/dp/B004WCPKPM/ref=twister_B005A7HSGW

    I have no doubt your unhappy and you want VM to fix it or make it better with theirs pods that causes more trouble or you can get a better wifi router with 1Gb ports or better and put hub in modem mode    

    • KelseaJ's avatar
      KelseaJ
      Joining in

      im not using an ethernet cable for this device, this is just wifi, but i have used cat 8 and cat 6 cables for ethernet and it doesn't change anything. VM also guarantee a minimum of 30Mbps over WiFi but im getting 7Mbps

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Given how they test hubs wifi you likely have a bad hub not that VM will think so.

    run a ping check by CMD on a wired connection

    ping -n 200 194.168.4.100