I live in Chesterfield in Derbyshire. I've been working from home all day with no issues what so ever. The second I sit down at my PC at night, my internet starts cutting out. So since 7pm, my internet has been cutting off every other minute. Tried resetting the router, no change. Checked the app, says I have "intermittent issues in the area, come back in 24hours".
Anyone got any suggestions?
You can confirm whether there is a local network issue by calling 0800 561 0061. If there is, you can do nothing until they have fixed the problem.
You can also set up a free monitor for breaks in the connection at https://www.thinkbroadband.com/broadband/monitoring/quality
Welcome back to our forums, and sorry to hear you are having issues with intermittent service in the evening. We can understand the frustration caused, and we want to do our best to help from here. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
Glad to hear this therealbigmak. Again, we apologise for the ongoing issue with your service. We are glad an engineer appointment has been booked for you. Please let us know how the appointment goes and if you need any further help after 😊
