Forum Discussion

Sub1314's avatar
Sub1314
Joining in
12 months ago

Broadband upgraded but still same speed.

I upgraded my broadband package from M350 to M500 on the 26th Jan and still getting the same speed.  I have restarted the hub and also reset the hub which made no difference.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Log into the Hub settings and navigate to the Configuration page - what numbers are in the downstream and upstream "Maximum data transfer rate" boxes? These are in bps not Mbps