Forum Discussion

BM4's avatar
BM4
Joining in
16 days ago

Broadband Speed

Hi all,

I'm new to forum.

I recently upgraded from M250 to 1Gig.

When I was on 250 I was receiving 250 per sec. whilst in the same room as the Hub5.

Now I'm on 1Gig I scarcely get 400 per second in the same room as the hub.

Any thoughts would be appreciated.

Thanks in advance.

BM4

 

  • What does this site show?

    https://samknows.com/realspeed/

    What is your device capable of, assuming wireless?

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Your not getting the speed due to your understanding of how you can go fast on one device 

  • BM4's avatar
    BM4
    Joining in

    Hi, Thanks for replying I've been away for a few days.

    Samknows is telling me what my hub5 is capable of 1150

    my phone is capable of 550

    I have never been able to receive any more than 400 connected direct to  hub5 but aways got

    250 +  whist on m250 contract.

    M laptop with new tp link usb dongle still does not show any more than 500

    • carl_pearce's avatar
      carl_pearce
      Superstar

      You are being provided with full speed to the HUB over the VM network.

      30Mbps is guaranteed over wireless:

      https://www.virginmedia.com/wifi-max

      Keep in mind the faster speeds are designed to be shared across multiple devices at the sime time.

      Regarding wired devices try in safe mode with networking:

      https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking/

      This determines if there is a software issue limiting the device's speed.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    This query comes in far too often methinks.  Could it be improved by VM clearly stating they only guarantee 30Mb over Wifi due to a myriad of environmental factors around signals? 

    • jpeg1's avatar
      jpeg1
      Alessandro Volta

      Yes they could, but then they would lose sales of higher speed broadband contracts to people who think they will get faster WiFi.