I've upgraded my package online to 1gb from 500mb after recieving an email offer. Ive ran a test and 1gb speed is going to hub but the WiFi download speed is only 480mb. I was getting this speed when I was signed up to 500mb. I test next to the hub and the hub is a hub 4. Thanks
You need to post a picture of a speed test using a wired connection via https://samknows.com/realspeed/
I haven't got a wired connection but I'm using the same device and same location that gave me results on the 500mb broadband and my download speeds have not improved. In some rooms it's dropped to 125mb. I don't see the point of paying for faster speeds when nothing has changed.
VM only guarantee Wifi speeds of 30Mb. Speed tests need to be done with a direct wired connection to the Hub as Wifi is prone to interference etc. Are your devices connecting to the 5Ghz band?
