Forum Discussion

smk7057's avatar
smk7057
Joining in
2 years ago
Solved

why can't i get vigin in my area!

Pre

Pre Covid, Virgin installed these outside my block of flats, then covid happened (yay!) but they never did anything with it. none of the properties surrounding can get virgin....did they just forget, it's been 5 years. 

  • Thanks for coming back to us smk7057, the team have come back to me to advise that your address is currently unserviceable and they stated that there are no current plans for that to change in the near future.

    Kind Regards,

    Steven_L

  • Hey smk7057,

    Welcome to the community and thanks for taking the time to post here on the forums.

     I would be happy to take a further look into this for you and get in touch with our expansion teams but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

    • smk7057's avatar
      smk7057
      Joining in

      I seem to have lost the e-mail, you said someone would contact me regarding this but I haven't recieved anything yet. I wondered if you could possibly give me an update.

      • Steven_L's avatar
        Steven_L
        Forum Team

        Thanks for coming back to us smk7057, it was actually myself, I didn't actually get a response from the last time that I got in touch with the team, I will send over a new request to them now. 

        Kind Regards,

        Steven_L