Forum Discussion

ChrisJK1's avatar
ChrisJK1
Joining in
3 months ago

Which cable input will be used

As a previous user of Virgin, on return will my original Virgin cable supply be used rather than Outreach

  • japitts's avatar
    japitts
    Very Insightful Person

    Openreach operates their own network entirely independently of Virgin Media.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    If you return to the same property - then yes.  They will know you had a previous working connection and so would send you the "Quickstart" pack.

  • Hey ChrisJK1, thank you for reaching out and to answer your question if your property has a NTL World or Virgin Media socket you can just get a Quickstart sent out.

    If not an engineer will be needed to install one.