Forum Discussion

Oldhamp's avatar
Oldhamp
On our wavelength
6 months ago

Where is my order ?

I have requested an update to gig 1 broadband and am waiting for hub 5 to be delivered for QuickStart installation but have not received confirmation of delivery date order ref XS1000142089. Can anyone please advise. Thanks 

    • Oldhamp's avatar
      Oldhamp
      On our wavelength

      I am getting no where fast with this, not getting promised call backs or any response to this simple broadband speed upgrade request once again any help would be so grateful. Again here is css # 100259360228

    • Oldhamp's avatar
      Oldhamp
      On our wavelength

      At last now received delivery date thank you for your help

      • Beth_G's avatar
        Beth_G
        Forum Team

        Hi Oldhamp

        Pleased to hear you've now received a delivery date. Let us know how you get on and if you need anything else. 

        Have a great rest of your Sunday 

    • Robert_P's avatar
      Robert_P
      Forum Team

      Hello drj14

       

      We can see you have posted the same query across multiple threads, we understand the frustration but ask members not to post in multiple threads to help ensure all of the details are kept in one location. One of the other threads has been responded to so we will arrange for this thread to be closed.

      Feel free to reply in the other thread which will remain open.