Where is my order ?
I have requested an update to gig 1 broadband and am waiting for hub 5 to be delivered for QuickStart installation but have not received confirmation of delivery date order ref XS1000142089. Can anyone please advise. Thanks
Forum Discussion
Meant to say upgrade to gig 1 broadband
Hi Oldhamp,
Thank you for your posts and welcome back to our community forums. We're here to help.
It looks like one of my colleagues has responded to you via the other thread that you've created regarding this matter. We'll continue to assist you from there with this.
Thanks,
I am getting no where fast with this, not getting promised call backs or any response to this simple broadband speed upgrade request once again any help would be so grateful. Again here is css # 100259360228
At last now received delivery date thank you for your help
Hi Oldhamp
Pleased to hear you've now received a delivery date. Let us know how you get on and if you need anything else.
Have a great rest of your Sunday
Hi,
I am facing a similar issue this week - https://community.virginmedia.com/t5/QuickStart-set-up-and/Delayed-QuickStart-Kit-Delivery-Confusion...
Were you able to solve this? If so how long did it take to arrive?
Many thanks in advance
Hello drj14
We can see you have posted the same query across multiple threads, we understand the frustration but ask members not to post in multiple threads to help ensure all of the details are kept in one location. One of the other threads has been responded to so we will arrange for this thread to be closed.
Feel free to reply in the other thread which will remain open.
