Forum Discussion

Ali100k's avatar
Ali100k
Joining in
6 months ago

Wall socket

Hello I get my installation kit and didn’t receive any wall socket so  could can I get an wall socket   Or make an appointment of it please? Thank you … i get giga 1fibre

2 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    6 months ago

    Hi Ali100k 

    You could try calling the pre-installs team on 0800 052 1734 and ask them for a manned installation.

    They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

    (It can take a couple of days for a member of the forum team to pick up your post)

  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    6 months ago

    Thanks for reaching out to us Ali100k, and a very warm welcome to you!

    We would advise following the advice offered by newapollo and call our pre-installs team as this would require the Quickstart installation to be converted to a Manned install, in which the Pre-Installs team would seek to deal with.

    Thanks

    David_Bn