Forum Discussion

Neil001's avatar
Neil001
Tuning in
10 months ago

VM Connect won’t connect to Hub5

I’m trying to use the VM Connect app, but it can’t detect my router, Hub 5. I’ve followed all the troubleshooting steps - no VPN, cleared app data etc - but still no luck. The hub was installed a long time ago so it can be related to a new install.

What should I do?

1 Reply

  • Client62's avatar
    Client62
    Alessandro Volta
    10 months ago

    The Connect app requires Apple Relay to be disabled if you use Apple kit.

    Manage the Hub 5 at http://192.168.0.1/    use the Hub password ( not the Wi-Fi password )