Forum Discussion

Neil001's avatar
Neil001
Tuning in
9 months ago

VM Connect won’t connect to Hub5

I’m trying to use the VM Connect app, but it can’t detect my router, Hub 5. I’ve followed all the troubleshooting steps - no VPN, cleared app data etc - but still no luck. The hub was installed a long time ago so it can be related to a new install.

What should I do?

1 Reply

  • Client62's avatar
    Client62
    Alessandro Volta
    9 months ago

    The Connect app requires Apple Relay to be disabled if you use Apple kit.

    Manage the Hub 5 at http://192.168.0.1/    use the Hub password ( not the Wi-Fi password )