KooljayJoining in2 years agoVM connect not connecting hub 4I have also had the same issue for the past four months. I have done countless reinstall and router restarts but nothing seems to work.
3 RepliesReplies sorted by OldestSort ByMost LikedOldestNewestJohn_GSForum Team2 years agoHi Kooljay Thanks for posting and welcome to the community. Sorry to hear you're not able to connect to the app. Have you got a VPN active on your device?KooljayJoining in to John_GS2 years agohi John, no I don’t have a VPN connected, I sit next to the router and it’s still cannot find itMartin_NForum Team to Kooljay2 years agoThank you for that information. We are happy to take a look into this. I will private message you now to confirm your details. ^Martin
John_GSForum Team2 years agoHi Kooljay Thanks for posting and welcome to the community. Sorry to hear you're not able to connect to the app. Have you got a VPN active on your device?
KooljayJoining in to John_GS2 years agohi John, no I don’t have a VPN connected, I sit next to the router and it’s still cannot find it
Martin_NForum Team to Kooljay2 years agoThank you for that information. We are happy to take a look into this. I will private message you now to confirm your details. ^Martin
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