Forum Discussion

DB2025's avatar
DB2025
Joining in
3 days ago

VM cable disconnection

Who in VM do we need to advise about this: A house that is being renovated is the start point for the VM cable that serves the street. It is on a part of the house that is being demolished so will likely be disconnected.

2 Replies

  • goslow's avatar
    goslow
    Alessandro Volta

    Are you the property developer or someone who might be affected by the cable being removed?

    This link is for enquiries where VM equipment needs to be moved

    https://www.virginmedia.com/help/diversionaryworks

    and the usual procedure seems to be that VM charges a non-refundable survey fee of about £250 to produce a quote for the work.

    • DB2025's avatar
      DB2025
      Joining in

      Thanks - we’ll be moving in eventually so not really impacted when the cable goes and won’t necessarily use VM afterwards. It’s more for VM to continue to provide the service to the rest of The street.