Forum Discussion

Jace79's avatar
Jace79
Joining in
5 months ago

Virgin

Looking to get virgin the street I live on can all get it but when I put my postcode in I'm told not available any ideas has to why this would be ??

  • Hi I have the same problem the hole street seems to be able to get virgin but my address doesn't any help would be appreciated 🙂 

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team

      Hey Jace79, thank you for reaching out and I am sorry to hear this.

      Let me send you a DM and we will look into this.

    • Matthew_ML's avatar
      Matthew_ML
      Forum Team

      Glad we've managed to get the ball rolling on this for you 🙂

  • goslow's avatar
    goslow
    Alessandro Volta

    Could be a very long list of possible reasons why an individual address does not appear (ranging from a simple administrative issue on VM's address database all they way through to a particular address being deemed unserviceable).

    Have you tried the sales number 0800 183 1234 to request a spotter visit (which may/may not happen in line with VM's random processes and outcomes)?

  • Client62's avatar
    Client62
    Alessandro Volta

    If you have a VM or CATV hatch at the boundary of your property you may be in with a chance.