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AndyCoffin's avatar
AndyCoffin
Dialled in
7 months ago
Solved

Virgin now available in my postcode

Hello, im hoping someone will be able to help with a install question, a few years ago virgin expanded their footprint in carlisle but the area we live was left out (something to do with very poor wo...
  • Carley_S's avatar
    7 months ago

    Hi AndyCoffin 

    Welcome back to the community forums 

    It's great to hear that you're still interested in joining us. We are able to install using overhead cables now and that may be the reason that serviceability has changed for your property. 

    This is still our own network, but we can use the poles to now provide our cables/network. Have you spoke directly with our sales team on 0800 183 1234 to see if your home is serviceable or if there is a possibility to send a 'spotter' or site surveyor out to check for you?