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Rachael7's avatar
Rachael7
Just joined
2 years ago

Virgin media wall socket

Hi 

I’ve just joined VM for the broadband package and it said I was suitable for quick install.

when I go to plug in the isolator cable, there is no VM box on the wall and nothing similar. I have an antenna plug or a BT 5c socket but nothing else. 

when I phone the helpline, it just cuts me off. 

how can I go about arranging some help to install please?