Rachael7
2 years agoJust joined
Virgin media wall socket
Hi
I’ve just joined VM for the broadband package and it said I was suitable for quick install.
when I go to plug in the isolator cable, there is no VM box on the wall and nothing similar. I have an antenna plug or a BT 5c socket but nothing else.
when I phone the helpline, it just cuts me off.
how can I go about arranging some help to install please?