iambiggles
5 months agoJoining in
Virgin Media Installation Team have put connection point on private property.
I'm not a Virgin customer, but Virgin Media have been cabling out street (with the usual massive inconvenience of being blocked into our own house). All up and down the road they have put the connection point on the pavement (so on public property, which is fine). On our property they have taken in on themselves to removed one of our Block Paving edging slabs and put in in its place, even though the pavement is right by it.
I need it removed and moven back to public space as its currently on private property (ours, without our permission)
The complaints procedure if you're not a Virgin customer is impossible and the chat functionality doesn't work.
How do I get this sorted - ideas??