Forum Discussion

wbeardmore's avatar
wbeardmore
Joining in
7 months ago

Virgin Media available to neighbours but not me

Hi,

I am moving house in a few weeks and checked my postcode and there is virgin media in my postcode, my neighbours are able to get it but I am not. The flat is on a main road in London. I need a fast connection to do some work at home and was hoping to get the gig1 or m500 but I don't seem to be able to get any virgin packaged at the moment. I was wondering if there was any possibility of getting a line installed in the near future. Happy to provide more information in direct message.

Thanks for the help

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    7 months ago

    Moved to the support boards from chatter so that the Forum Team can respond.

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    7 months ago

    Hey wbeardmore, thank you for reaching out and I am sorry to hear this.

    I will send you a DM so I can take some details from you.

    • aidan1156's avatar
      aidan1156
      Joining in
      7 months ago

      Hey can you also send me a DM about the same issue

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team
        6 months ago

        Hey aidan1156, thank you for reaching out and I am sorry to hear this.

        I will send you a DM to take some information from this it will take around 10 - 14 working days to reach out.