Forum Discussion

feu22's avatar
feu22
Joining in
2 years ago

Virgin box hanging off the front of the house

Our virgin box has almost entirely come off wall the front of the house with what look like loose cables coming out. Our 1gb connection isn't the most stable, so wonder whether these two issues could be related. How can I get an engineer to come and take a look?

1 Reply

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    2 years ago

    Hey feu22, thank you for reaching out and a very warm welcome to the community I am sorry to hear this.

    It could be linked either way it will need fixing.

    Let me send you a DM so I can arrange this for you.