Forum Discussion

sunspot72's avatar
sunspot72
On our wavelength
2 months ago

Urgent: Virgin Media Staff/Broadband

Hi

Could anyone from Virgin Media please let me know if there are any broadband issues in the NW6 are of London?

My full post code when enteredon the status page suggests that there is, but I am worrying that it may be something at my end - so I am just checking if there is a general issue in the NW6 area at the moment.

regards

    • sunspot72's avatar
      sunspot72
      On our wavelength

      Hi and thanks for the reply. I am getting a fault when I call that number, as it reads my full post code. I am trying to find out if there is an error in general in the area of London NW6 or if it is just me.

      Thanks for the reply

      • carl_pearce's avatar
        carl_pearce
        Community elder

        If it was specific to your connection it wouldn't report on the faults number.

  • Client62's avatar
    Client62
    Alessandro Volta

    Put your mind at rest.

    Go next door and ask if their VM service is down too.   

    The fellow next to use does this, he just knocks on the door and we really do not mind
    as it also confirms to us the VM outage is affecting the locality.

    • sunspot72's avatar
      sunspot72
      On our wavelength

      Hi and thanks for the reply. No neighbours currently at home! I’m not sure what service providers they use. It may not be VM.

      Thank you for the response. 

  • Client62's avatar
    Client62
    Alessandro Volta

    Go 2 doors away, 3 doors away etc...

    Do see a VMxxxxxxx Wi-Fi on your phone when near those properties ???

    It is quite a big clue they do have a VM service !