KimGA
2 months agoJoining in
Technician no show 7 days in a row
Hey all,
I recently moved and have had all the internal work set up in the house to plug in my router, but they said someone would have to come back to fix the external cables. The technician said he would mark this as “urgent” so hopefully it would be completed asap. Every single day since Monday 02/12/24, I have had a text and email saying “we’re sorry but we’ve had to reschedule your cable repull to *tomorrows date*”. Everytime I use the online chat or phone up they guarantee that the newest date is correct and it will definitely happen, but every day they cancel and reschedule. I’m at a total loss on what to do. I work from home so have been out of work for over a week now trying to get this fixed. Not happy.