Technician installed the fiber and box in the machine room instead of the living room

Machine roomLiving room wall


I moved into my new apartment where the Virgin fiber was eligible but a technician had to come because no one has ever lived in the apartment and it was a first connection.

The fiber arrival to the apartment is in the machine room (picture 1 with box), where you'll find the washing machine, the ventilation system and all the things you need to store. 

In the living room, there's a second connection next to the TV (picture 2 - wall living room). I needed to have the box there because I need to connect devices using RJ45 for low latency, stability and speed. 

The technician made the connection in the machine room and plugged in the box on top of the Virgin set-top box.

He left, telling me that the box could never be installed anywhere else in the apartment, and I know that's not true because I've seen Virgin fibre boxes installed on the living room socket in other apartments in the residence (they're the same apartments throughout the residence). I end up with a high speed fiber that is completly pointless as I need to connect all the devices in wifi with low latency and poor signal that need to cross the walls. Otherwise, I would need to pull a 10m RJ45 across the apartment and the living room.