Forum Discussion

Jane25's avatar
Jane25
Joining in
2 years ago

Solid red light on hub but broadband working

I've looked at the threads and have rebooted the hub but not reset it as I need the broadband and don't want to mess it up.  Is this something I can ignore or should I do something and if so, what.

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  • Client62's avatar
    Client62
    Alessandro Volta
    2 years ago

    My crystal ball suggests this might be a Hub 3, on that basis ...

    Login in to the Hub 3 menu at http://192.168.0.1/ use the numeric HUB PASSWORD from the bottom side label. ( this is not the Wi-Fi password )

    Run the Network diagnostic tool Scroll down through the results and find the Temperature entry. Is it Normal ?


  • Reece_MH's avatar
    Reece_MH
    Forum Team (Retired)
    2 years ago

    Hi Jane25 👋

    Thanks for posting, and a warm welcome to the Forums.

    I'm sorry to hear you're seeing a red light on your Hub. I'm going to send you a private message shortly, to assist further. Please look out for it in the top-right, white envelope or by tappign your profile picture and selecting "Messages".

    Thanks,