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MaiklBrabn's avatar
MaiklBrabn
Joining in
10 months ago

Snapped hub cable

Hi, the thin cable from my internal wall box to hub5 has snapped. Is it possible to get a replacement? 

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  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    10 months ago

    Hi MaiklBrabn 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about what's happened 😔

    I can see you've been in touch with the team since you posted. Has this now been sorted?

    Thank you for your support Cardiffman282 👍

    Regards,
    Daniel