Jocko
2 days agoOn our wavelength
Severed fibre cable
Hi.
I've cut a fibre cable in our front garden. I think it's likely the virgin media cable, though I suppose it could be BT. I'm not sure how to differentiate them. It's a black cable for what that's worth.
I'm a former virgin customer but currently with Sky, so this is of no actual consequence to me. However, I thought it courteous to at least report it. 20 minutes trying to navigate call menus and offshore support forced me to throw in the towel with that plan though, so I'm resorting to the forums.
I'm currently out of contract with Sky and may have considered moving back to Virgin at some point, but would not do this until the cable was repaired, or confirmed as not the virgin cable.