Second failed pre-install
I was supposed to have my pre-install today, second attempt, and as you can guess no one has turned up. Even though I was assured by customer services that it would happen today, quote "I'm personally apologize you on the delay, John! I will have this updated in the system and I assure you that the pre-pull will be completed today. Once it's done I will make sure that the engineer will visit the property on the scheduled date and the have the installation done for you."
I left virgin media when I moved property as they couldn't supply broadband in my new home. But they have now everything in place to supply my home, but still can't get their act together. They've got until the installation date next week as I can't listen to the lies anymore! What a shambles of a company! ๐