I have just moved to my new house, tried to get virgin but they said my address can not be serviced. Then I find out my neighbour has virgin and can get the Gig1 which I was trying to get. How can I convince Virgin to run the cable to my house? I work from home with kids and really need Gig1 in my life.
It could be your property is not near a VM outlet, or needs a wayleave agreement, or blocked ducting etc.
If you wait here a day or two a VM Mod should pick this up and discuss directly with you.
It is very frustrating, my neighbour who has virgin is on the corner, from their house to mine is a public road and pedestrians pathway. So not crossing any other private land, I’m sure local council would allow to run a cable there? I think I read somewhere that they have to allow telecommunications to run cables to improve communications. If a house a few metres away from me have virgin than the outlet must be near? I don’t know obviously but to me seems easy, they just need to dig a narrow line, run the cable and tarmac over it. Am I being naive.
It's probably the cost to service one residence.
If it costs, for example, £2000 it's going to take several years to break even.
Good news for me, I’ve managed to agree with Virgin to run the cable. The issue was the cost of construction work being over budget. I spoke to a very nice man from virgin and he run through all the options with me. I am going to have to pay more monthly but that meant the budget for works would be higher which means the works are now within budget to commence.
Glad you managed to sort it.
