Hi polysics,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We would only be able to arrange an appointment if there is a health and safety risk. We would not be able to remove the cable however if there is a health and safety issue, someone can come out to make things safe.
As the cables are not live, if you no longer want them, you can cut these yourself however should you wish to have Virgin Media services in future, there may be a delay in your installation.
If you feel there is a health and safety risk, please pop some pictures here and we can pass this on the relevant teams for you.
Many thanks,