ChrisB15
7 months agoJoining in
Remove cabling
I cancelled Virgin Media about 9 years ago when living at my parents house. I have been trying to get Virgin to remove their cabling at my parents' property. The cable protrudes above the soil in their front garden and is a trip hazard - my parents are elderly. I have tried everything to get Virgin to remove it. I have lost count of the number of phone calls I have made, all of which have been hugely frustrating experiences. The best response I get is that Virgin will send an engineer out within 48 hours, but they never do. Can anyone help? Please.
[MOD EDIT: Subject title changed for clarity]