No longer a VirginMedia customer and want the Health and Safety trip hazard that you left after the shoddy install removing!
Is it just me or was the pre-install guide you send out that all cables should be buried at a minimum of 6 inch below the surface? Cause I'm pretty sure that mine are at least surface level ha
It would be helpful if you could post pictures of the hazardous cables.
Barely buried. Just goes to show the ‘care’ virgin media takes when doing any kind of work at there customers houses
the standard reply is they wont remove them with all sorts of excuses that if they do you might never be able to join VM again and other such rubbish - they will get involved if they see a health and safety problem which that can be argies is so wait for staff - but expect nothing and you wont be dissapointed
give them a time frame and your own solution that wire cutters will be used if they go past that
no danger - its data not voltage - remove it and bin it when nothing happens
Forum TeamHi bracken866
Welcome to our forums, and thank you for flagging this cable issue to us. We can understand your concern, and we want to do our best to look into this for you. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
