Forum Discussion

MDev27's avatar
MDev27
Joining in
2 years ago

Relocate Router

Hi,

I'd like to relocate my router - I understand there is a £25 call out fee, please get in touch!

2 Replies

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    2 years ago

    Hi MDev27 

    Welcome to the community forums 

    Checking the systems at our side we can see that your on a trial network. Any requests on this must be handled by the dedicated team. You can contact them on 0345 454 1111 (or 150 from a Virgin Media landline) and the care team will transfer you so the team can look into this request for you.