Relocate my router
Hi all , My router was installed in a poor location and I need to get removed , please advice .
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There will be a fee of £25.
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
Hi vicrich 👋 Thank you for your post and welcome to the Virgin Media Community 🙂
We're sorry to hear your router was installed in a location you're not happy with 😔
In order to arrange a re-location for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
Thank you for your support Tudor 👍
Regards,
Daniel
