Hello,
For the past 2 to 3 months the ping on my internet has gotten progressively worse. It used to spike every now and then but now it seems constant. I was going to upgrade my internet in the new year from 250mb to 500mb but I wont be doing so until this is sorted. I can only put it down to the fact that my Hub 3.0 is so old maybe?
If anyone has any advice or a solution, I'm all ears because I'm just about fed up with it now.
Post the power levels, Pre and PostRS errors and network log from the Hub. Also setup a BQM to monitor your circuit www.thinkbroadband.com/ping
Once done we can comment.
Sorry mate, I'm not very computer minded and what you just said sounds like a different language to me lol
Forum TeamHi connert1992 👋.
Thanks for reaching out to us, sorry to hear that you are having issues with your service. So that we can look into this further we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
