Forum Discussion

Magszee's avatar
Magszee
Joining in
3 months ago

Re locate my tv

I want to re locate my tv, same room different wall opposite end of the room, how do I move my TV box so I can connect my tv? Do I need to purchase some leads or do I arrange an engineer? Please & thank you for any help. 

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Magszee

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Which TV box do you have?

    Does it not just connect to the TV by standard HDMI cables and ethernet cables - or wifi ?

    A VM Tech will not sort that for you - its DIY.  But as said - for £25 they will move the Hub for you

  • Hey Magszee, thank you for reaching out and a warm welcome to the community, as mentioned this would be an one off charge of £25.

    I will send you a DM now to organise this.