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taaseenc's avatar
taaseenc
Joining in
2 years ago

Quickstart self install: no delivery confirmation

I've ordered the self install pack last week, it was meant to come today. I don't have any confirmation email for delivery, only welcome email. 

I also don't have account and area number as it was left out blanked in the mail I received, so I couldn't get any info or assistance about this issue. 

 

 

1 Reply

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  • VM-Jon's avatar
    VM-Jon
    Problem sorter
    2 years ago

    Hi taaseenc 

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

    Thank you

    Jon