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DMC11's avatar
DMC11
Joining in
10 months ago

QuickStart kit don’t have customer number unable to track nothing from yodel

I can’t track my QuickStart kit as new customer don’t have account number and no messages from Yodel how do I know when being delivered please?

  • newapollo's avatar
    newapollo
    Very Insightful Person

    You could try calling the pre-installs team on 0800 052 1734.  They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

  • Hi DMC11 

    We can see that we've responded to you in another thread.  And my colleague has reached out to you via private message.  We will therefore take steps to get this thread closed.  

    Regards

    Lee_R