Forum Discussion

ChickyD's avatar
ChickyD
Joining in
2 months ago

Printer

Hello 

I've just changed over to VM from Sky and we had an extension hub to cpnnect the wifi to the back room in the house. I can't get the HP printer to pick up the wifi and connect, yet the mobile and laptop do. What can I do please? No option to move the printer!!

2 Replies

  • goslow's avatar
    goslow
    Alessandro Volta
    2 months ago

    Type the word printer into the forum search bar and you will find many past topics (and suggestions) about connecting printers to VM wi-fi.

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    2 months ago

    Hi ChickyD,

    Thanks for your post and welcome to our community.

    We're sorry to hear you're having some issues connecting your printer. If other devices can connect okay, this may be an issue with that particular device. 

    Could you expand on the extension hub you mentioned please?

    Was this something you had with Sky? We do have a WiFi guarantee and can provide pods if needed. There is more information here 

    Please pop back to us when you can.