Forum Discussion

Carrie_'s avatar
Carrie_
Joining in
6 months ago

Pod connection

Hi, is my connect app supposed to look like that? All my devices are connected to the hub and nothing to the pod. My Internet is really bad, and I can't get any wifi in the bedrooms regardless of the pod being on.

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    6 months ago

    Hi Carrie_ 

    Thank you so much for your post and welcome back to the community forums, it's great to have you here.

    I am so sorry that you have faced some issues with your connection, everything looks OK from your screenshot. Have you been able to run further checks in the app? 

    Have you also tried moving the location of the Pod at all?

    • Carrie_'s avatar
      Carrie_
      Joining in
      5 months ago

      Hi, sorry didn't realise you had replied to my last message. I've moved the pod all over the house, the app is not particularly great. The pod is saying off line, which pretty much says mist days, with the light going on or off.