Forum Discussion

pharmacychris's avatar
pharmacychris
Joining in
2 years ago

Old pods need connecting to new Hub 5

Hi

I have just received a new Hub 5 due to upgrading to 1gb speed. I had 3 pods connected to 500mb previously but they are not working now. I have tried attaching them when plugged in to the router via ethernet but this doesn't work. Do they need activating remotely via VM?

5 Replies


  • pharmacychris wrote:

    Hi

    I have just received a new Hub 5 due to upgrading to 1gb speed. I had 3 pods connected to 500mb previously but they are not working now. I have tried attaching them when plugged in to the router via ethernet but this doesn't work. Do they need activating remotely via VM?


    Yes, although it should be automatic. In some cases, like yours, it doesn't happen.