Forum Discussion

wellsy13's avatar
wellsy13
Joining in
11 months ago

No Update on Order that was placed at the start of March

I put in an order for my fibre a month ago, and have heard nothing since. Can I have an update on my order please? happy to PM details for an opperative to check up for me.

I was also due to have an engineer out to reassess the path for the cable to be pulled, but one is yet to show up 3 weeks later.

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

    Thank you

    Jon