Forum Discussion

tepaz's avatar
tepaz
Just joined
2 years ago

No delivery date confirmation

I have received a contract but no confirmation of delivery date.  The date I had chosen for delivery has since passed and looking through the website I cannot get any support.  This level of customer service makes one doubt making the decision to join VM.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    2 years ago

    Try the Pre-installation and delivery team on 0800 052 1734 and see if they know whats going on

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    2 years ago

    Hey tepaz, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

    Let me send you a PM and we can take a look into this.