Forum Discussion

warfieldred's avatar
warfieldred
Joining in
2 months ago

New TV entry point needed

Hi,
I need to get my VM TV cable entry point moved. I've seen one or two other posts on here about this (and associated £25(?) fee) so hopefully a VM person will pick this up....please! (tried the website chatbot - but that's useless as it assumes I want to report a fault).

Thanks!

3 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 months ago

    Hi warfieldred 

    Thanks for posting and welcome to the community. We can see you've had an engineer visit since the post, is all now sorted?

    Keep us posted if need further help.