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Noggin1966's avatar
Noggin1966
Dialled in
2 years ago
Solved

New hub 5 WiFi pods

Just installed new hub 5 router. All good, except my three WiFi pods are not connecting to the router. 
I get continuous flashing white lights.
Can anyone help?  
have obvs tried turning both router and pods on & off 

  • I have the same issue, just installed the Hub5 and the wifi pods does not work.

     

43 Replies

  • I have the same issue, just installed the Hub5 and the wifi pods does not work.

     

    • Noggin1966's avatar
      Noggin1966
      Dialled in

      Jus rang VM and they said they needed to be activated to the new hub. 
      should get a message when this is done apparently

      VM really need to tell you this when they send you a new router don’t they? 

      • AlbertoC's avatar
        AlbertoC
        Joining in

        Hi there - I have the same issue with the new hub 5. How are they activated? Do I need to speak with VM?