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BSPN99's avatar
BSPN99
Dialled in
16 days ago
Solved

New customer order monitoring.

I ordered Broadband last week. I have an order number but no account number. The estimated  delivery date was last Friday.  No email with confirmation of delivery date.How can I check progress?

  • jpeg1's avatar
    jpeg1
    16 days ago

    You could try calling the Installations number 0800 052 1734

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  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    16 days ago

    You could try calling the Installations number 0800 052 1734

    • BSPN99's avatar
      BSPN99
      Dialled in
      16 days ago

      Thanks for that. The online application had failed. I had to do it over the phone. Seems to be sorted now.

      • BSPN99's avatar
        BSPN99
        Dialled in
        6 days ago

        Spoke to soon. Very bad experience.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    16 days ago

    Just be careful that when the contract comes through, it is for exactly what you wanted and at exactly what you expected to pay.