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BSPN99's avatar
BSPN99
Dialled in
5 days ago
Solved

New customer order monitoring.

I ordered Broadband last week. I have an order number but no account number. The estimated  delivery date was last Friday.  No email with confirmation of delivery date.How can I check progress?

  • jpeg1's avatar
    jpeg1
    5 days ago

    You could try calling the Installations number 0800 052 1734

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  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    5 days ago

    You could try calling the Installations number 0800 052 1734

    • BSPN99's avatar
      BSPN99
      Dialled in
      5 days ago

      Thanks for that. The online application had failed. I had to do it over the phone. Seems to be sorted now.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    5 days ago

    Just be careful that when the contract comes through, it is for exactly what you wanted and at exactly what you expected to pay.