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JayTeaPea's avatar
JayTeaPea
Tuning in
2 years ago

New Connection

what is the minimum time from cancelling virgin media (disconnection) to opening a new account with virgin media in another persons name to get a cheaper deal??

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    2 years ago

    Hi JayTeaPea, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're wanting to leave Virgin Media and open a new account instead. 

    We're always happy to review your package and cost to help find one that best suits your needs and budget - this doesn't always mean a downgrade! I have sent you a direct message to get some information from you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,