Forum Discussion

JayTeaPea's avatar
JayTeaPea
Tuning in
2 years ago

New Connection

what is the minimum time from cancelling virgin media (disconnection) to opening a new account with virgin media in another persons name to get a cheaper deal??

1 Reply

  • Hi JayTeaPea, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    We're sorry to hear you're wanting to leave Virgin Media and open a new account instead. 

    We're always happy to review your package and cost to help find one that best suits your needs and budget - this doesn't always mean a downgrade! I have sent you a direct message to get some information from you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,