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nortm005's avatar
nortm005
Joining in
3 days ago

New Build With VM Box 'Currently Unavailable'

Recently moved into a new build property (Flat) and has a Virgin Media box inside however when going through the VM website, the address is shown but is saying it is currently unavailable at the address??

The address is registered on Royal Mail etc so I am unsure of the issue?

Any help is much appreciated!

Thanks

1 Reply

  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    3 hours ago

    Thanks for reaching out to us nortm005, and a very warm welcome to our Community Forums!

    Sorry to hear that your address is currently appearing to not show as available for our services.

    Check out the envelope in the top right hand corner and I'll take some details from you to see if can review this for you.

    Thanks,

    David_Bn