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tcowper's avatar
tcowper
Joining in
2 years ago

My 3.0 hub continually has a red light despite many resets and streaming is constantly dropping out, any

My hub 3.0 has a continuous red light and when streaming signal continuously drops out, I hope I’ve got that right, any ideas please 

tony

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 years ago
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    Please confirm it’s a Hub3 and in router mode. Also please do a pin hole reset. If red LED then persists the hub will need replacing. The other problem is probably not related, but cannot be addressed until the LED problem is fixed.

  • Robert_P's avatar
    Robert_P
    Forum Team
    2 years ago
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    Hello tcowper

     

    Sorry to hear of the red light and connections issues, we appreciate you taking the time to raise this via the forums and welcome to the community.

     

    We can see you have spoken to the team since posting, were they able to offer support and resolve the issue for you? Let us know.

     

    Rob

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My hub 3.0 has a continuous red light and when streaming signal continuously drops out, I hope I’ve got that right, any ideas please 

tony

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My hub 3.0 has a continuous red light and when streaming signal continuously drops out, I hope I’ve got that right, any ideas please 

tony

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My 3.0 hub continually has a red light despite many resets and streaming is constantly dropping out, any","moderationData":{"__ref":"ModerationData:moderation_data:5493343"},"body":"

Please confirm it’s a Hub3 and in router mode. Also please do a pin hole reset. If red LED then persists the hub will need replacing. The other problem is probably not related, but cannot be addressed until the LED problem is fixed.

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Please confirm it’s a Hub3 and in router mode. Also please do a pin hole reset. If red LED then persists the hub will need replacing. The other problem is probably not related, but cannot be addressed until the LED problem is fixed.

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Hello tcowper

\n

 

\n

Sorry to hear of the red light and connections issues, we appreciate you taking the time to raise this via the forums and welcome to the community.

\n

 

\n

We can see you have spoken to the team since posting, were they able to offer support and resolve the issue for you? Let us know.

\n

 

\n

Rob

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Hello tcowper

\n

 

\n

Sorry to hear of the red light and connections issues, we appreciate you taking the time to raise this via the forums and welcome to the community.

\n

 

\n

We can see you have spoken to the team since posting, were they able to offer support and resolve the issue for you? Let us know.

\n

 

\n

Rob

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