Forum Discussion

Harabek's avatar
Harabek
Just joined
6 days ago

Moving to a new building - cant take VM with me

Hi Team,

I have recently moved from one location to an MDU (which has had previous VM clients in there) but apparently VM no longer service the current building.

I was hoping the Local Survey Officer could provide an explanation as to why this property is no longer served.

If its a Landlord/Freehold challenge or relates to new regulation regarding Grenfell, I am happy to pay for an SSRAMS if necessary.

I don't want to have Openreach copper as my only option as the speeds are simply not adequate enough.

Appreciate any assistance if available.

Thanks

Chris 

  • Vikki_M's avatar
    Vikki_M
    Forum Team
    4 days ago

    Hi Chris,

    Thanks for your post and welcome to our community.

    I'm sorry to hear there's been some confusion regarding if your new property is serviceable. 

    I'll send you a private message now to take some details.

    I can then check with the relevant team to determine if we can provide service.

    Please look out for the envelope in the top right of the page and pop back to me when you can.