I've tried to contact customer service about this but they are useless.
I was wondering if anyone here knows what will happen if I move my services to an address that already has virgin media services?
Is the account at the new address scheduled to be closed before you move in ?
Basically that account will normally need to be closed before VM will open a new account at that address.
Or is the situation different?
As noted above, you can't have two VM accounts at the same address. If you are cancelling to move, you will have to pay the early cancellation fee. Note, any associated mailbox (if there are any) will be purged after 90 days.
What specifically do you want to know about the moving process?
Generic info is here
