Daisydot22
4 months agoJoining in
Moving router to different room
Hi guys,
I would like to get my router moved as it's currently in my young daughters bedroom, not the best place with a toddler!
I've tried ringing but it's an endless cycle of "press 1 for x or press 2 for y" on every option with no way to actually speak to a human being. The AI chat-bot also doesn't seem to understand asking for a router move. I would like to pay the flat £25 fee and have it moved into our living room.
If any Virgin media team could help that would be great because as of now it's literally impossible for me to create any kind of contact about this with a human.
Thanks all